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Frequently Asked Questions

Whether you have questions about getting involved with UCLA, want to find fellow Bruins in your area or have questions about your membership benefits–here’s a list of our most asked questions.
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What are the James West Alumni Center’s office hours?

Monday through Friday 8 a.m.-5 p.m.

How do I register for a new online account?

To register for an online account, you need either your UID or alumni ID number. To obtain this information, please contact alumni@alumni.ucla.edu or 800-825-2586. Once you have your ID number, please visit our registration page < https://alumni.ucla.edu/register> , provide us with the required information and click on “submit.” Within minutes, you will receive a confirmation email in order to activate your account. Now, simply log-in < https://alumni.ucla.edu/sign-in> and you’re all set.

How do I get my alumni ID number?

Your alumni ID number is a 10 digit number that can be found on your alumni membership card or on the mailing label of your UCLA Magazine. You may also find it at the bottom of Alumni Association e-mails.

I forgot my password. How do I retrieve it?

Please visit our password reset page < https://alumni.ucla.edu/forgot-password> for assistance. Should you experience any difficulty, please contact our membership office at membership@alumni.ucla.edu or 800-825-2586 for further assistance.

I am experiencing trouble logging on to the website. Where can I go for assistance?

First, make sure you have already registered < https://alumni.ucla.edu/register> for a new account. If you have an already existing account in our system, please try resetting your password < https://alumni.ucla.edu/forgot-password>. For further assistance, please contact us at alumni@alumni.ucla.edu or 800-825-2586.

I have recently moved. How can I update my contact information?

To update your contact information log into your account < https://alumni.ucla.edu/sign-in>, then click on your name in the upper right corner of the page and select “Update Profile.” If you haven’t done so already, please register < https://alumni.ucla.edu/register> to access your online profile. You may also email us with any updates at alumni@alumni.ucla.edu or call 800-825-2586.

How do I set up my email forwarding account?

As a member of the UCLA Alumni Association, you are able to sign-up for our email forwarding service. Simply provide us with your preferred email address (i.e. joebruin1919@alumni.ucla.edu) and a valid email address that you would like your messages forwarded to. Once your alumni email address is activated, you will receive a test email to assure that it reaches you properly. To get your own address, please contact membership@alumni.ucla.edu.

How do I update my email forwarding service?

For the time being, any changes/updates to your alumni email forwarding service need to be submitted to our membership office for editing. Please contact membership@alumni.ucla.edu or 800-825-2586 and we would be more than happy to make the necessary changes for you.

Who can join the UCLA Alumni Association?

All UCLA graduates (or minimum eight quarters), UCLA Extension and Anderson certificate holders, and postdoctoral and medical school fellows are members of the Alumni Association.

Our donor based Blue and Gold levels offer the benefits and privileges of membership to everyone. Please visit our membership page to join today.

What are your membership benefits?

Our membership benefits include online privileges, discounts, special access to campus and more! View a complete list of our member benefits.

How do I become a member?

The UCLA Alumni Association operates a donor based membership model. All graduates and select campus constituents are automatically members.

Blue membership is based on an annual contribution of $100 to the UCLA Alumni Association or select UCLA Alumni Scholarship funds.

Gold membership is based on a one-time gift to the Alumni Association or select UCLA Scholarship funds of $1,000 for new members or $600 for current Life members. Benefits from each tier carry into the higher levels.

Please visit our membership page to sign-up for membership today.

I attempted to sign up for a membership but your system doesn’t recognize my ID number. How do I proceed?

Should you experience difficulties signing up for membership on our website < http://giving.ucla.edu/alumni/>, please contact our membership office to confirm that your ID number is valid. If the name associated with your ID is not entered exactly how it is on file, then you will not be able to proceed. Please contact membership@alumni.ucla.edu or 800-825-2586.

How can I get a replacement membership card?

You can print your card by logging in to the alumni website and choosing “Print Membership Card” from the sign in menu.

Are my contributions to the UCLA Alumni Association tax deductible?

Contributions to the UCLA Alumni Association may be considered tax-deductible. Please consult your tax advisor for further information.

Do I still have access to the UCLA libraries?

Alumni Association members can obtain complimentary library cards at any UC system campus library. Your library card allows you to check out up to five books at a time for two weeks. Due to cost, inter-library loans are reserved for students and faculty.

While you may not access the online journal databases or the proxy server from home, you may use them if you are on campus using a library computer. If you would like to research articles online, a minimum of a Blue Level membership is required to gain access to select titles available through the ProQuest Research Library, an online journal database. Just send your name and membership ID number to proquest@alumni.ucla.edu and we will issue you a password.

Do you offer insurance?

As a UCLA graduate, you can take advantage of simplified and worry-free protection when it comes to securing essential auto, homeowners, life and health insurance. This protection is available to you at special member-only rates and discounts through Mercer Consumer, a service of Mercer Health & Benefits Administration LLC. To learn more and enroll, visit www.alumniplans.com/ucla or call 1-888-560-ALUM (2586).

Is there an additional cost for existing Life members?

Current Life members will remain Life members. Unlike Blue membership, there will be no additional costs to maintain your status. Life members do have the opportunity though, to upgrade to Gold Legacy with a one-time gift of $600.

Who do I contact if I have questions about my membership?

You can contact the Alumni Association membership desk.
E-mail: alumni@alumni.ucla.edu
Call toll free: 800-825-2586 ext.60643
Call local: 310-206-0643

My children would love to attend UCLA. Does being an alumnus or a UCLA Alumni Association member give them any advantage in the application process?

Because UCLA is a state-supported school, the Admissions Office cannot take into consideration the alumni status of family members. This policy helps ensure that applicants who may be first-generation college students can compete fairly with those who have UCLA graduates in their family.

If I am searching for friends I went to UCLA with, how do I find them?

If you cannot find a person’s contact information, we welcome you to use our locator service. We are happy to forward correspondence on your behalf if we have current contact information in our database.

For more information or to see if someone’s information is in our database, please contact us at 310-825-2586 or alumni@alumni.ucla.edu. You can send us your letter along with a note containing as much information about the person (age, graduation year, major, etc.) as you can. If we have information on file, we will forward your letter. If not, we will return your letter to the address you provide. Send mail to: James West Alumni Center, Attn: Locator Services, 325 Westwood Plaza, Los Angeles, CA 90095-1397.

What is your membership refund policy?

Membership donations are gifts to the UCLA Foundation. By making a charitable gift to the University of California Los Angeles, a 501(c)(3) organization, the donor understands that charitable donations are not refundable.

Do corporate/matching gifts count towards membership upgrades?

While we encourage corporate/matching gifts, they do not qualify for upgrades to Blue or Gold UCLA Alumni Association membership.

How do I sign in and what is the benefit of doing so?

Signing in is a simple process that requires you to register with an email address, password and your alumni ID. You may also sign in using your Facebook or LinkedIn accounts. Signing in allows you to update your profile, change your password, print your membership card, search the alumni directory and subscribe to Alumni Networks that interest you. Learn how through this video tutorial.