Frequently Asked Questions

Whether you have questions about getting involved with UCLA, want to find Bruins in your area or have questions about your Alumni Advantages–here’s a list of our most asked questions. 

If you have additional questions that aren’t answered below, email us at or call at 800-825-2586.


Member Service

Sustaining Donor Program


What are the James West Alumni Center’s office hours?

The James West Alumni Center (JWAC) is open from Monday through Friday 8 a.m.-5 p.m PT. The Center is closed on all major holidays.

Who do I contact if I have questions about the Association?

You can contact us by email at or phone at 800-825-2586.

My children would love to attend UCLA. Does being an alumnus or a UCLA Alumni Association member give them any advantage in the application process?

Because UCLA is a state-supported school, the Admissions Office cannot take into consideration the alumni status of family members. This policy helps ensure that applicants who may be first-generation college students can compete fairly with those who have UCLA graduates in their family. For more information, please contact the Admissions Office at 310-825-3101.


Who is considered a member of the Alumni Association?

At one time, the Association was a dues-based membership program. Bruins paid dues in order to be considered a Member of the Association. At the request of Chancellor Block and with the approval of the Alumni Association Board of Directors, the Association became all-inclusive in 2015. Since then, all UCLA degree holders, those who attended for a minimum of eight quarters, UCLA Extension gold program certificate holders, UCLA Anderson program certificate holders, postdoctoral students, medical school residents and fellows are all considered automatic members of the Association.

How can I register for my Alumni Portal account?

You can register for your Alumni Portal account with your phone number or email address. If you need assistance registering, please contact or 800-825-2586 Monday through Friday between 8 a.m. and 5 p.m. PT.

How do I get my Alumni ID number?

If you received a physical Member ID card from the Association, your alumni ID is the 10 digit number that appears on the front of your card. If you do not have a Member ID card, you can log on to the Alumni Portal and print your Member ID card. You can get your Member ID card by logging in to the Alumni Portal or following these instructions.

How can I update my contact information?

To update your contact information, log into your Alumni Portal account, click on your name in the upper right corner of the page and select “Update Profile.” If you haven’t done so already, please register to access your online profile. You may also email us with any updates at or call 800-825-2586.

How can I get a Member ID card?

You can print your Member ID card on demand by logging in to the Alumni Portal or following these instructions.

Will I have access to the UCLA libraries after I graduate?

All members have access to UCLA libraries, one of the top ranked library systems in the nation. Library privileges extend to all 10 University of California campuses Sustaining Donors of the UCLA Alumni Association, including Gold, Life and Blue Members.

Does the Association offer insurance?

As a UCLA graduate, you can take advantage of financial and insurance services.

How can I contact my UCLA friends and classmates?

If you cannot find a person’s contact information, we welcome you to use our locator service. We are happy to forward correspondence on your behalf if we have current contact information in our database. Legally we are not permitted to share the personal information of our constituents.


What is the UCLA Alumni Sustaining Donor Program?

UCLA Alumni Association Sustaining Donor program include anyone who has made a donation to the UCLA Alumni Association Support Fund. Donors remain a part of the recognition program for 15 months after their gift. The program also includes all Gold, Life and Blue Membership holders.

Do matching gifts count towards the UCLA Alumni Association Sustaining Donor program?

Yes, matching gifts do qualify for the UCLA Alumni Association Sustaining Donor program. For more information about matching gifts, please visit

Are my contributions to the UCLA Alumni Association tax deductible?

Contributions to the UCLA Alumni Association may be considered tax-deductible. Please consult your tax advisor for further information.

What is your refund policy?

Donations are gifts to the UCLA Foundation. By making a charitable contribution to the UCLA Alumni Association, a 501(c)(3) organization, the donor understands that charitable donations are not refundable.

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