Student Health & Wellness
Campus Safety
BruinAlert™
A campuswide warning and notification system, UCLA uses BruinAlert to communicate official information during emergency or crisis situations that disrupt normal operation of the UCLA campus or threaten the health or safety of members of the campus community.
Students with a valid ucla.edu email address in the UCLA Campus Directory will automatically be enrolled in BruinAlert to receive e-mail alerts. Students can also subscribe to BruinAlert via SMS text messaging through their MyUCLA portal.
Can I sign up for BruinAlert?
Family members of UCLA students may sign up for BruinAlert by texting BRUINALERT to 888777. You can also follow @UCLABruinAlert on Twitter for alerts about campus operations. Updates and emergency information are also available through the UCLA Bruins Safe mobile app, available through the App Store and Google Play.
Emergency tips for you and your Bruin
- Stay aware of all emergency notification and information channels (communication and advisory resources, listed here)
- Talk to your Bruin about common Southern California natural disasters, including earthquakes and wildfires
- Students should be familiar with all emergency exits at their place of residence and keep an emergency kit including an emergency radio, flashlight and water
- Discuss a plan for reuniting or contact after a potential on-campus or local emergency
- Read the OEM’s page on individual emergency readiness
- Bookmark and regularly review this Campus Safety Refreshers article
Emergency Information & Campus Safety
As your student takes full advantage of the UCLA experience, it is important for us to create a safe environment for our community. Situated among some of the most well-kept neighborhoods of Los Angeles, we are one of the safest large, public campuses in the country. We encourage an environment that fosters exchange of ideas and opinions without fear of harm or disregard for fellow Bruins – this type of exchange allows for us to grow in our understanding of differing opinions and views and hopefully grow in appreciation and respect for others.
In partnership with students, parents, staff and faculty, our work with the Office of the Dean of Students and the UC Police Department helps us ensure a safe campus for your Bruin.
However, we are indeed part of a large urban community and a public campus. Individuals must do their part, in partnership with our campus, to keep themselves safe.
Safety at UCLA
The University of California Police Department (UCPD), located on campus on Westwood Boulevard, is responsible for maintaining campus safety. The department:
- Employs over 65 sworn officers, 41 civilians and 130 students to help maintain a safe environment for the community
- Provides officer escort services in the evening to walk students from late classes, events or study sessions to their residence halls
- Assists with various other safety-related concerns, including crime reporting and prevention and lost & found
Click here for a message from Interim Chief of Police John Thomas.
Safety tips for your Bruin
- When on campus, in the case of an emergency, students should dial (310) 825-1491. We recommend that all students have this number programmed into their phones.
- When working late on campus, students should call the Escort Service at (310) 794-WALK 15 minutes before they plan to leave their current location.
- The Evening Van Service provides a safe means of transportation around campus during the evening hours: (310) 825-9800.
UCPD offers an extensive list of tips for students in various situations, including in the residence halls, in parking lots and structures, in libraries and at night.
Emergency Management
In the case of a major campus emergency or crisis, UCLA websites, including this one, will feature links to all relevant information.
Additionally, streamlining communication for potential campus emergencies and emergency preparedness, the UCLA Office of Emergency Management (OEM) posts the most current information online via their website, Facebook and Twitter.
Ashe Student Health & Wellness Center
Health is key. The Ashe Center is committed to helping students “shine, inside and out.” From eating well and staying active to managing stress, it’s no wonder that UCLA was voted #1 for Student Health Services!
Ashe Center Services
The Arthur Ashe Student Health & Wellness Center is conveniently located in the center of campus in Bruin Plaza. The Ashe Center offers a variety of services to support the diverse UCLA campus community. Services include:
Acupuncture & Massage
The Ashe Mind Body Clinic provides acupuncture and massage as a gentle approach to complementary medical therapy for the body, mind, and spirit. Acupuncture is an ancient form of healing which has been proven to be beneficial in modern times. In addition, our certified massage therapists offer a relaxing and rejuvenating experience that can play a key role in the therapeutic healing process.
After Hours/Immediate Care
There are a variety of after hours and immediate care options for UCLA students, both for students with UCSHIP and those who have waived UCSHIP.
Dentistry
Campus Smiles Dental Office is located on the second floor of The Arthur Ashe Student Health & Wellness Center and features comprehensive dentistry, including: Check-Up Exams, X-Rays, Cleanings, Emergency Dental Work, Fillings & Crowns, Root Canals, Bridges & Partials, Extractions, Mouthguards, Invisalign Orthodontics, Cancer Screenings, Whitening Services and more.
Gynecology Services
The Ashe Center offers well-woman exams, birth control advice, pregnancy testing and counseling, screening for sexually transmitted infections and diagnosis of gynecological disorders.
Immunizations
The Ashe Center offers students routine immunizations, measles (MMR), tuberculosis (TB) skin tests, allergy shots, and other vaccinations.
Lab Services
A wide variety of laboratory services, including self-collection test options, are located on the first floor of The Ashe Center and provide students with a convenient location to receive a number of tests in-house.
Lactation Services
Lactation services, including one-on-one private counseling and longer sessions dedicated to lactation service and education, are now available at The Ashe Center.
Online Services
Students are able to send messages via the secure patient portal to get medical advice, communicate with their primary care provider, insurance team, registered dietician or a member of our pharmacy team. They can also order their own STI & pregnancy tests without an appointment.
Optometry
Our expanded services and location offer comprehensive eye exams, as well as a selection of 700+ eyeglasses, sunglasses, and contact lenses. Please note: U See LA Optometry, an extension of The Ashe Center, is available on the first floor of Ackerman Union near the UCLA convenience store.
Pharmacy
Our pharmacy is located on the 2nd floor of The Ashe Center and on the 1st floor of Ackerman Student Union. We offer a full range of prescription medications in addition to over 70 over-the-counter medications. All charges incurred at The Ashe Center are billed to your students’ BruinBill account 7-10 business days after service.
Physical Therapy
The Ashe Center helps our students get back on track by providing physical therapy in the comfort of our building. When students are held back by an injury, our highly qualified therapists are available on the fourth floor of The Ashe Center.
Primary Care
The Ashe Center offers diagnosis and treatment of illness, injury, and ongoing conditions; screening for sexually transmitted infections and; preventative health counseling and education.
Radiology
Our radiology services are located on the first floor of The Ashe Center and provide students with a convenient location for x-ray needs.
Specialty Clinics
The Ashe Center offers a variety of in-house specialty clinics. If needed, a Primary Care Provider (PCP) will refer your student to a specialist for specific health concerns. Some of the specialists available to students who visit The Ashe Center include clinicians specially trained in the treatment of diabetes, urology, allergy and cardiology.
Travel Clinic
Our travel clinic staff can complete evaluations customized to your students’ health status and travel plans, including advice, immunizations, and prescriptions as needed.
Cost to Students
All currently enrolled UCLA students are eligible to use The Ashe Center. Students with UC Student Health Insurance Plan (UC SHIP) can utilize the majority of Ashe’s services free of cost. Students with BruinCare can utilize the core services of the Ashe Center for $60 per quarter. Students who do not have UC SHIP are still able to utilize Ashe Center services, for a small fee. For a complete list of fees, please visit the Ashe Center Fees and Eligibility.
24/7 NurseLine
The UCLA Ashe Center recognizes that health concerns don’t follow a campus schedule. Sometimes your student will need answers to their health concerns right away – and that can be in the middle of the night or while they’re off campus. Should the need arise, your student can contact the UCLA Ashe Center by calling (310) 825-4703 and selecting Option 2 to speak with in-house RN triage. After hours, all triage calls roll over to an outside NurseLine so your student can speak with a registered nurse at any time of the day or night to make more informed decisions about their health.
Medical Emergency/Crisis
In the case of a life threatening emergency, your student should go to the nearest hospital emergency department: Ronald Reagan UCLA Medical Center Emergency Room (310-825-2111).
If an ambulance is needed: Call 911 or campus UCPD at (310) 825-1491.
Social Media
You can locate the Arthur Ashe Student Health & Wellness Center on Facebook and Instagram. Follow their pages for updates on free flu fairs and other outreach events on campus, contests and giveaways for your student and important health announcements from The Ashe Center.
COVID-19 Services
COVID-19 Hotline
If your student is are experiencing symptoms consistent with COVID-19 or has had close contact with someone who was diagnosed with the virus, they should call the COVID-19 Hotline at (310) 206-6217 to speak with an Ashe Center clinical provider or contact the Exposure Management team here.
COVID-19 Testing
The Ashe Center offers PCR and Antibody Testing for COVID-19 to students, staff and faculty. There are several testing options available, including in-person testing and self-testing vending machines.
COVID-19 Vaccine Hub
Instructions and information on what steps your student can take to schedule their COVID-19 vaccine and boosters, as well as frequently asked questions about the COVID-19 vaccine.
Telehealth Video Visits
The Ashe Center offers Telehealth Visits with Ashe Center providers. Students can log into the Patient Portal to schedule a telehealth visit.
Student Health Insurance (UCSHIP)
Student Health Insurance Plan
Health insurance is mandatory for all UCLA registered students. The UC Student Health Insurance Plan (UC SHIP) is a health care program for UCLA students that includes a comprehensive major medical insurance plan, providing medical, prescription, counseling, vision and dental services. Students with UC SHIP are expected to seek all non-emergency care at the Ashe Center and they can be referred as needed to other network providers. For a more information on UC SHIP, visit the Student Health Insurance Plan website.
In the video to the right Julia Chan, Administrative Assistant at the Arthur Ashe Center review some of the frequently asked questions surrounding the UC SHIP insurance plan. All links mentioned in the video are available in various sections on this page.
Waiving UC SHIP
If your student is covered by an insurance policy that meets waiver criteria and they do not want to utilize UC SHIP benefits, they can request to cancel UC SHIP enrollment by submitting an online waiver application with supporting documentation during a waiver period. Waiving UC SHIP is an annual process and must be completed each academic year to avoid automatic enrollment.
BruinCare
BruinCare is a program that gives students who have waived UC SHIP prepaid access to certain core services at The Ashe Center. By purchasing BruinCare, your Bruin would not have to pay the $12 visit fee or in-house lab fees, and is eligible for certain services at a reduced cost (billed directly to Bruin Bill): in-house x-rays ($5), specialist visits ($40), and more.
For only $60 per quarter, students get unlimited access to these services:
- All Ashe Primary Care Provider and Specialist visits
- Core Laboratory tests
- Core X-rays not requiring specialized equipment
Please note: BruinCare is NOT health insurance and does not cover emergency room care.
Counseling & Psychological Services
UCLA Counseling and Psychological Services (CAPS) offers a wide variety of services for students ranging from confidential individualized therapy and psychiatric care, to therapy groups, to wellness programs providing workshops on self-management and stress management skills. Their diverse counselors and clinicians are knowledgeable in a variety of areas.
In addition to their services, CAPS also provides support for parents, including a recommended reading list and a frequently asked questions list.
Making an Appointment
Students can consult with an on-call clinician 24 hours a day, seven days a week. If you have concerns about your Bruin, if you’d like to refer your student for CAPS services, or if you want a professional opinion regarding worrisome behaviors, please don’t hesitate to call (310) 825-0768. CAPS can help you to handle the situation, walk you through the process of referring to CAPS, provide other relevant on-campus resources, and support you in working with a distressed or distressing student.
CAPS is open Monday-Friday, 8:00am – 5:00pm. Appointments can be made by calling (310) 825-0768 or in person; CAPS is located on the west side of John Wooden Center.
Students can learn more about services offered through CAPS here, as well as about fees and eligibility here.
Wellness Resources
The Counseling Center has a variety of wellness resources to promote the mental well being of students at UCLA. In addition to an online mental health screening, CAPS offers a number of workshops, ranging from suicide prevention to achieving academic success. For information, explore Workshops and Trainings.
Center for Accessible Education
How to Access
Students should make an appointment with the appropriate coordinator to utilize CAE services. The CAE is located in A255 Murphy Hall and can be reached at (310) 825-1501 or via their Virtual Message Form. At the initial meeting, students will be required to complete an intake form and present current documentation of their disability.
Disability Resources
BruinAccess is a complimentary paratransit service provided by UCLA Transportation for enrolled students with temporary or permanent disabilities.
Directory of Services and Activities For Students, Staff, Faculty, Visitors, and Others with Disabilities provides a list of university resources available to individuals with disabilities.
Disabilities and Computing Program assists students, faculty and staff who have disabilities regarding computers and assistive technology services.
Library Services for Users with Disabilities provides accessibility of library materials, programs, and services to all users. Staff members working in public service areas of the campus libraries will make every effort to accommodate requests from users with disabilities.
UCLA Recreation provides adaptive programs such as kayaking, cycling, sailing, competitive wheelchair sports and accommodations in instructional classes and independent exercise.
Fitness & Recreation
The UCLA John Wooden Center, located in the heart of campus, features a variety of resources for your student to stay fit. Membership for all enrolled students is automatically included in your Bruin’s Student Activities Fee.
Additionally, UCLA Recreation provides extensive access to a broad range of recreational activities and services. Recreational services are offered across campus, including fields, gyms and pools.
Wooden Center Features
- 3 gyms for basketball, volleyball and badminton, and gymnastics
- Strength and Conditioning including weight training equipment, stretching mats, various cardio equipment including stationary bicycles, stairclimbers, ellipticals, treadmills, rowing machines, upperbody ergometer, and outdoor sports conditioning area. FITWELL staff available for assistance.
- 4 studios for fitness, dance, fencing, and martial arts – 3 with mirrors and hardwood floors and one with a heavy punching bag and padding on the walls and floor
- Certified Personal Fitness Trainers
- Handball, racquetball, and squash courts
- A Games Lounge with a large screen TV and tables and chairs for cards, board games, and studying
- Men’s and women’s locker rooms with showers and saunas, and lockers available for rental
- Towels and sports equipment available for checkout
- A Rock Wall designed for all levels of climbers, with dozens of indoor climbs and 15 climbing ropes
Intramural Sports
The UCLA Intramural Sports Program consists of leagues, tournaments, meets and special events with more than 7,000 participants each year. Intramural sports are Bruins competing against Bruins in an organized but casual setting. Students interested in playing a sport on campus for recreational purposes can compete in three or more different competitive levels. Students usually form teams from their residence hall floors, clubs or fraternity/sorority. Activities are offered each quarter, including limited activities during the summer quarter. Nominal fees are charged.
Club Sports
The UCLA Club Sports Program consists of more than 54 clubs and 2,700+ participants. Students compete against other universities not on the Division I level, i.e. lacrosse, rugby, ultimate Frisbee, archery, badminton, sailing, cycling, etc. All clubs are administered by UCLA Recreation within the UCLA Competitive Sports Program; however, all clubs are organized by student officers. Club dues may apply.
Adaptive Recreation
UCLA Recreation provides therapeutically-based recreation adaptive programs for people with cognitive and physical disabilities that expand their access to opportunities that promote physical fitness, health and wellness, increased self-esteem and greater functional independence.
Outdoor Adventures
Outdoor Adventures provides education that is experiential and adventurous, and is designed to nurture and encourage a life-long love of outdoor pursuits along with a deep appreciation of risk management, environmental stewardship, as well as social and cultural inclusivity.
UCLA Blood & Platelet Center
Come in and donate at the UCLA Blood and Platelet Center to help patients at Ronald Reagan Hospital. The Center has a goal of 100 percent donation supply to our hospitals and with your help, we can get there! If you or your Bruin come in to donate, you are eligible to receive a movie ticket, meal voucher, or comp time (for UCLA employees). We look forward to seeing you!
Location
Ackerman Student Union Donor Center
308 Westwood Plaza, A-Level
Los Angeles, CA, 90095
310-825-0888
Westwood Village Donor Center
1045 Gayley Avenue, 2nd Floor
Los Angeles, CA, 90024
310-825-0888
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